Quality Coordinator


Facil North America, Inc., is seeking a Quality Coordinator for our North American Headquarters in Twinsburg, Ohio.

Facil pioneered the full-service concept for fastening technologies; our services span the early concept and design phase throughout the product’s entire lifecycle, allowing us to minimize the complexity and costs across the entire fastener and C-parts value chain.  We are always looking for passionate, talented people to become part of our Global Facil Family.  Our dedicated team of Fasteneers are entrepreneurial, highly motivated by change and innovation, and focused on connecting with the dreams of our customers to consistently deliver the highest value possible at all times. 

Position Summary:

Our Quality Coordinators lead and maintain all required automotive industry quality compliance procedures. Additionally, a Quality Coordinator acts as a liaison with suppliers and customers relating to quality requests and testing processes. This position reports directly to the Quality & Operations Engineering Manager NA.  Compensation includes a competitive benefits package [including paid time off, health insurance, 401(k), etc.] along with the opportunity for continuous professional growth and development. 

Essential Duties and Responsibilities:

  • Liaison with the different suppliers and customers
  • Support and implement the product quality and quality processes (block/release parts, manage blacklist) together with the rest of the team
  • Implement, monitor, and maintain, the execution of the Facil Management System
  • Leader, promoter, and coach of the FMS philosophy
  • Supervise and manage the responsibility of the Quality Inspectors
  • Manage rework and scrapping of NOK products
  • Block and release of parts
  • Create and follow up rejections towards suppliers
  • Supplier 8D review and preparation towards the customer
  • Lead, coordinate, and support the continuous improvement process by analyzing the results of the processes to define and coordinate with the team the needed actions to improve (ex: Customer complaints, Supplier rejections, Internal and External Audits results, accidents, etc.)
  • Support the internal audit process
  • Perform supplier audits
  • Coordinate the change management process in your branch
  • Escalate market and organizational needs and opportunities to your direct manager and work on continuous improvement projects to adapt to the changing and challenging environment
  • Perform other job-related duties assigned by your manager
  • Apply and safeguard the Facil values in daily operations


  • Bachelor’s degree or equal experience required.
  • 2 years’ experience in a quality environment, preferably in the automotive sector
  • Experience with internal and external audits is a plus
  • Internal auditor certificate is a plus (ISO 9001, IATF 16949, ISO 14001)
  • Fastener knowledge is a plus
  • Strong knowledge of automotive quality processes and tools (PPAP-G8D-FMEA)
  • Good knowledge of customer requirements and customer standards
  • Ability to read technical drawings and specifications
  • Excellent interpersonal skills; proven track record of building and maintaining relationships while maintaining appropriate levels of confidentiality.
  • Proven history of personal initiative, efficiency, meticulous attention to detail, managing multiple projects simultaneously, and performing quality work within deadlines with or without supervision
  • Advanced computer literacy, including MS Office

Facil North America, Inc. is an Equal Opportunity Employer and offers a competitive compensation and comprehensive benefits package.  If you are a passionate, talented professional looking for a great career move and a company that continually fosters and innovates upon the entrepreneurial spirit, it is time to look at joining Facil’s Global Family.  For more information, visit our website:   https://www.facil.be/careers/.  Join our team of Fasteneers today!

Apply Now

If you are interested, please submit your resume. Join our team of Fasteneers today!